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Appointments

Contact us online

Request an appointment

You can request an appointment on any day the surgery is open.

  • Request an appointment online, Monday to Friday from 8am to 5pm. We usually reply within 24 working hours.
  • Phone us on 01423 887733, Monday to Friday from 8am to 6pm.
  • Visit the surgery and speak to a receptionist, Monday to Friday from 8am to 6pm.

When you get in touch, we will ask what you need help with. We will use this information to choose the most suitable doctor, nurse or other healthcare professional to help you.

Urgent appointments for today

If you need urgent help today, contact us as early as you can:

A doctor or nurse will look at the information you give us the same day and decide the best way to help you.

Evening and weekend appointments

  • Routine appointments are available at the surgery on Thursday evenings from 6.30pm to 7.30pm.
  • More evening and weekend appointments are available at Priority House, 5 Grove Park Court, Harrogate, HG1 4DP. You must book first – this is not a walk-in service.

To book, phone us on 01423 887733.

Your appointment

However you contact us, we may offer you an appointment:

  • by phone
  • face to face at the surgery

Cancel or change an appointment

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in an emergency. This is when someone is seriously ill or injured and their life is at risk.

Home visits

If you are housebound and too ill to come to the surgery, we may be able to visit you at home. To ask for a home visit, phone us on 01423 887733 before 11am if you can. We may phone you first to understand what you need.

Urgent Advice: Emergencies

What is an Emergency?

Whatever the time of day, if you or someone else experiences the symptoms below and you feel it is so serious that it cannot wait, go to the nearest Accident and Emergency Department or call 999.

Symptoms include;

Chest pain

Severe abdominal pain

Vomiting blood

Breathlessness

Non-blanching rashes (the glass test)

Possible anaphylactic shock (swelling of mouth and throat)

Online Services

To access our online repeat prescription service please visit: SystmOnline.tpp-uk.com/Login?PracticeId=B82014

Online Access to Your Medical Records

Online access to your medical record is available please ask for the application forms at reception.

Home Visits

Home visits are at the discretion of your doctor. Please do not ask for a home visit unless the patient is too ill to come to the surgery. A rash or temperature does not prevent patients coming to the surgery and will not endanger others – simply tell the receptionist on arrival. Unless in an emergency situation, please contact us as soon as possible and, whenever possible, before 11.00am on the day to request a home visit.

Cancelling or changing an appointment

If you can not make your appointment let us know as soon as you can so another patient can book the appointment time. You can cancel or change your appointment:

Try the NHS App

You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments for a physio, order repeat prescriptions, view your GP medical record, and more.

If you already use online access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhs-app