Prescriptions
Order a repeat prescription
The easiest ways to order a repeat prescription are:
- using the NHS App or your NHS account
- using SystmOnline
- ordering online with our request form
You can also bring your paper repeat slip to the surgery, or post it to us with a stamped, addressed envelope so we can post your prescription back.
We do not take repeat prescription requests by phone.
Important
Please allow at least 2 working days, from the day after you order, for your repeat prescription to be ready. This does not mean it will be ready at the pharmacy at this time.
Reminder: We do not accept medication requests over the phone.
Collect your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you order it.
You need to choose a pharmacy to collect from. We call this nominating a pharmacy. We use the Electronic Prescription Service (EPS) to send your prescription to your chosen pharmacy.
You can change your nominated pharmacy at any time:
- in the app or website where you order repeat prescriptions
- at the surgery
- at any pharmacy that accepts repeat prescriptions
Electronic Prescriptions Service
We now offer an electronic prescription service (EPS) for patients who are on repeat medications. Please ask one of our receptionist how you can nominate your pharmacy.
Online Services
To access our online repeat prescription service please visit: SystmOnline.tpp-uk.com/Login?PracticeId=B82014
In order to use this facility you need to get a password and user name from us. Please come into the surgery with your passport, recent utility bill or driving licence to confirm your identity and we will set this up for you.
Medication reviews
If you have a repeat prescription, we may ask you to come in for a review. Please book a routine appointment for your review when we ask you to.
Medicines Management
Your GP Practice supports a medicines management review service of medications prescribed to its patients.
This service involves a review of prescribed medications to ensure patients receive the most appropriate, up to date and cost-effective treatments.
This service is provided by qualified and registered healthcare professionals from within the GP practice, our NHS Primary Care Network, NHS North Yorkshire and Humber ICB or by external partners approved by the GP practice.
Patient identifiable information does not leave the practice system but is accessed to ensure only appropriate clinical recommendations or decisions are made for each patient. Each patient can opt out of (or back into) the practice using their data for anything other than specified purposes or where there is a lawful requirement to do so.
Questions about your medicine
Your local pharmacist can answer questions about your medicine, including medicines you can buy without a prescription.
The NHS website explains how your medicine works, how to take it and possible side effects. Go to Medicines A to Z (nhs.uk).
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take old medicines to a pharmacy or bring them to the surgery. Do not put them in your household bin or flush them down the toilet.
About pharmacists
Pharmacists are qualified healthcare professionals. They can give advice on minor illnesses such as coughs, colds, sore throats, tummy trouble, and aches and pains. Find a pharmacy (nhs.uk).
Online Access to Your Medical Records
Online access to your medical record is available. Please ask for the application forms at reception.